Privacy Statement

We think our customers understand better than anyone else, the need for security and confidentiality. We make every effort to answer individual questions customers may ask, and also, we never sell our customers information or provide it to others

Security

This site has security measures in place such as secured databases and site security to protect the loss, misuse and alteration of the information under our control.

User Registration Information

Our website's registration system requires you to give us some contact information (like a user name or email address) and unique identifiers (like a password). Unique identifiers are collected to verify your identity and are used as account numbers in our record system. During the registration process you will be given a choice as to whether you would like Fraser and Chalmers (IFA) or our business partners to contact you in the future. This is an "opt-in" process. If you opt-in, we rely on your consent to send you information, special offers, and promotional materials. You may choose whether you would like to be contacted via mail, email, phone, or not at all. We will only contact you via the methods you choose. The only exception is the rare case that we find a significant issue with a product or service you have registered that requires your immediate attention. We may contact you via phone or email as the situation warrants.

Cookies and Other Browser Information

Our site automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website. Your IP address is used to help identify you and your shopping cart. As part of offering and providing customizable and personalized services, Fraser and Chalmers (IFA) uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. All sections of Fraser and Chalmers (IFA) Website where you are prompted to log in or that are customizable require your web browser to accept cookies. Generally, we use cookies to: Remind us of who you are and to access your account information (stored on our computers) in order to provide a better and more personalized service. Each browser accessing Fraser and Chalmers (IFA) website is given a unique cookie that is used to determine the extent of repeat usage and usage by a registered user versus an unregistered user. This will assist the Fraser and Chalmers (IFA) store team and affiliate merchants in understanding the purcahsing habits of our customers and other valuable information. We use this research to understand how our user's habits are similar or different from one another so that we can make each new experience on Fraser and Chalmers (IFA) , a better one. We may use this information to better personalize the content, banners, and promotions you and other users, will see on our sites.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Us _ HERE_